FAQ

On this page, you will find answers to frequently asked questions.

General Questions

Contact our sales department so we will find the best cryosauna for you.
Cryosaunas have different exterior shell, design, electronics and available features. But cryotherapy session runs in the same way and has same positive effect.
You can easily check this by using HS code (Product code) 8479 89 97 90. Show this code to the customs agent and find out what kind of taxes and fees you would need to pay during the import process.
Yes we do. You can subscribe to our Facebook page or check our website sometimes to see if there are any discounts or events available.
Of course we are ready to discuss any type of cooperation that will help us to grow and promote cryotherapy in the world. But before you contact us make sure that we don’t have any representative in your region by checking the list on our website.
You should contact us via any comfortable way for you. Our specialists will help to solve the issue or give you recommendations about how to solve it depending on information that you will provide. We are ready to answer you almost 24 hours per day due to the fact that our clients are located in different time zones.
Yes of course. We are ready to help you online and organize everything at any comfortable time for you.
You should pass through the training process that must be done by our specialists and then follow the instructions during the work with cryosauna. It is very simple to operate our cryosaunas.
Cryosaunas “Space Cabin” were installed on all continents and you can find our equipment almost in every country. You can also contact our sales department or our partners form the list to find out closest location to you.
You should better ask local suppliers. They could also provide you a special price and offer if you would order liquid nitrogen regularly.
We will help you to deliver your cryosauna to any part of the world by any comfortable way for you. Your cryosauna will be packed and delivered in a short time to your location.
No it is not. Bfore you order the cryosauna you should choose the type of your machine bearing in mind average quantity of sessions per day/week that you would do.
Dewar type cryosaunas have 2 Dewar vessels (40 liters each) in set.
No it doesn’t. valve type cryosaunas has the valve and metallic pipes in set only.
Yes and we are producing Dewar type cryosaunas (works with Dewar vessels) and valve type cryosaunas (works with pressurized tanks).
It’s not a problem to find liquid nitrogen suppliers. You can easily ask google about closest liquid nitrogen suppliers to you or contact our sales department and get contact information of closest liquid nitrogen suppliers.
Yes, liquid nitrogen is not toxic and not explosive. Most important is to follow safety rules during any operations with liquid nitrogen and store it in the right way to minimize liquid nitrogen loss.
It depends on your order and facility schedule. Usually we are ready to ship your cryosauna in 20 days after you confirm the order.
No, our cryosaunas “Space Cabin” are classified as cosmetology equipment for body-care.

Office

Business Hours

  • Monday-Friday: 9am to 5pm
  • Saturday-Sunday: Closed

Service Manager

Sales Manager